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Customer Support

24x7 Customer Care Support

You can 24×7 Customer Care Support on the Tamilnadu Mart  Help Centre. Any query or issue that you may possibly have while shopping on Tamilnadu Mart is taken care here. This page is easy to navigate, and you can get support almost immediately. Once you log onto your Tamilnadu Mart  account, this page shows you your recent orders and let you report any issue. By clicking on the specific order, you can raise your query. It also has a chat option to ensure that your queries and issues are taken care of. Similarly, there are other options on this page that are created to assist you and to make your shopping experience hassle-free. You can get support any time and get a satisfactory solution to your queries and issues within minutes. 

Contact Us

We would love to hear from you. If you have any questions , Please Feel free to reach out using the below details. Our representative will reply very soon. Alternatively ,  you can also contact us at Contact@tamilnadumart.com 

The Shipping charge is based on the weight of the selected products and destination. If you want to know the shipping charge for your destination, you can check it through shipping charge calculator.

The home delivery will take maximum of 3 working days for Tamilnadu & Pondicherry, 4 working days for Kerala, Andhra pradesh, Karnataka, 5 working days for other states and 7 working days for overseas countries. These Delivery periods are not suitable for Reproducible Products.

We will process the orders by next day from the date of receipt of the order. If any issue in the payment, our payment gateway team will intimate to us.We will process that type of orders after clearing the issue.

We will plan to deliver the products one day before from the delivery date, to avoid the disappointment of our customers due to the late delivery.

If  you want to change the shipping address, you can intimate the new address via email to Contact@tamilnadumart.com.  If the particular order was already shipped before receiving your email, it is not possible to change the delivery address.

No! It is not possible to give multiple delivery addresses in single order.  You can make different orders if you have multiple shipping addresses.

If you have placed the order by using Credit / Debit card / Net banking option, the cancel amount will credit back to your card account.

We will send an instant e-mail with the information for the shipment of your order, when the parcel handed over to the courier agency. Further within 24 hours we will update the tracking number in our website so that the customers can track their shipment of their own.

We will send the delivery status of your order to your e-mail id.

If you need to cancel your order, you should send a email to contact@tamilnadumart.com  before order dispatch.   

Kindly check the contact us page to know contact details of our all showrooms